A-Z Hotel

A-Z

art

We value art and therefore display a small assortment of work of arts by various artists throughout the hotel.

adapter

Adapter and rechargers are available against a deposit at the front desk.

alarm

Leave the hotel, by following the emergency exit signs.

allergy

You can already make reservations for an allergy room as you book a room. Please inform our reception-staff if you need special cushions or blankets.

baby / children

To make arrangements for a baby sitter ask the front desk, if you need special items for your baby, feel free to ask for also. Nearest play-grounds are in Mozartstraße and Neuer Markt.

bathrobe / -slipper

Available at the front desk for a charge.

bathroom stool

Available at the front desk. 

bar / lounge

Is located in former room 20. Open from 10.00 h as coworking space / café.  In the evening with bar service.

bed linen

Daily change if you wish.

beverages / drinks

Alcoholic beverages as well as soft drinks are available at the front desk or ask our room service.

bicycles

Rentals at the reception. For rates please see the price list in your room. You can park your own bicycles at the hotel if you wish.

blankets

Please feel free to ask our staff for additional blankets.

breakfast

Enjoy our plentifully breakfast-buffet including organic, regional and fairtrade products:

Mo – Fr from 6.30 h until 10.00 h,

Saturdays, Sundays and holidays from 7.00 h until 11.00 h

For a small surcharge we’ll bring the breakfast to your bed. We also offer packed lunch.

check-out time

Please have the room cleared by 11:00 h. In case you need to stay longer please ask the front desk staff if this is possible.

city maps

Are available at the front desk.

conference room

There are different conference rooms with different equipment: https://www.hotel-luise.de/en/meet-and-gather/. Please contact the front desk if you need further information.

coworking space

You can book one of our meeting rooms in advance: https://www.hotel-luise.de/en/meet-and-gather/
Should you need a space spontaneously, please contact the reception. 

cushions / or a spelt pillow (grain)

Maybe one is not enough for you? Ask at the front desk for a second one.

dogs / pets

Are welcome. Please inform the front desk. Charge: € 9,- per day. Please understand that they are not allowed in the breakfast room and the wellness area.

dry-cleaning / laundry

For dry-cleaning service ask the staff at the front desk. Laundry, drying and ironing facilities can be used in a separate room in the hotel. For this room you need to get the key at the front desk.

e-charging station 

e-cars can be charged against a fee in our garage.  Also e-bikes can be charged there.

emergency exits

Please pay attention to the emergency-exitplan on the inside of your room door. 

environment

Honoured by the Bavarian Environment Minister as the most environmental orientated hotel of Middle-Franconia. We hope our guests will support this continuing effort. To conserve energy and help our environment our water is heated with solar energy. Rainwater is used for toilet-flushing. If you have any ideas or suggestions concerning energy conservation we would be glad to hear them. You may also test our regrowing hotel rooms.

excursions

At the front desk you will receive various information about Nuremberg, Bamberg, Rothenburg ob der Tauber, etc.

eye-glasses

Glasses with the most common lenses are available at the front desk.

fire

In case you discover a fire, dial `666´ to inform the reception. For your own safety: Do not use the elevator in case of fire. When the alarm goes off depart your room as explained in the fire escape plan. Cooking is not permitted.

fire-extinguisher

The exact position is described in the fireescape-plans on the inside of your room door and in the corridors.

food

We have a selection of restaurants, menus and various delivery services at the front desk.

front desk

Our front desk is open 24 hrs a day, almost always. We will inform you, if and when the reception is closed at night. You will then receive a front door key. Just dial `91´ or press the button “Reception” to call us.

hairdryer

An additional, stronger hairdryer is available at  the front desk.

hygienic items

Available at the front desk.

ice cubes

Available at the front desk.

Internet / laptop

In the whole hotel is a WLAN connection. Please ask for the keyword at the front desk. If you need a tablet or a laptop, please ask at the front desk.

ironing

Please don’t use an iron in your room. We have an ironing room incl. an iron and an ironing board, ask for the key at the front desk. Your blouse or shirt has wrinkles?  Give it to us and we’ll see that it is ironed within an hour.

jogging

For dedicated joggers we have a running plan of 7 and 11 km distance. Info at the front desk.

luggage / scale

Is your luggage too heavy, we will bring it to your room. A scale for weighing your suitcases is available at the front desk.

luggage compartment

You can put your luggage in the luggage compartment at the reception. 

maps

Available at the front desk.

medical help

Emergency call `0-112´ or the front desk.

messages

Are kept in your key-box at the front desk. If you keep your key, ask the front desk staff.

minibar

An additional minibar is available against a charge. Just ask at the front desk. 

parking

To keep your car in a safe place, we offer you parking spaces in our hotel garage (check rate in your room) or outside (without charge). A parking space for handicapped persons is right beside the entrance. In our garage you will find window cleaner, water for the radiator and a vacuum cleaner for your car.

photocopies

Please ask the front desk. Copies are € 0,20 a page.

repairs

Please inform the staff, we will care for as soon as possible.

rooftop terrace

Rooftop terrace is open daily from 7 a.m. to 9 p.m.

rooms

Our house offers different room categories: for handicapped persons, regrowing hotel rooms, Feng-Shui rooms and family rooms. We‘ll be pleased to inform you.

safe

Your valuables can be deposited in some case in the room or at the front desk, free of charge.

sewing utensils

Available at the front desk. Small sewing jobs can be done by us.

shoe polishing

You’ll find on the room levels or in the info room next to the machine front desk.

shoe polishing utensils

ask at the front desk

shop

At the reception or online: https://www.hotel-luise.de/shop/ . There you get little sustainable souvenirs

smoking

Please don‘t smoke in your room. In case of smoking indoors we have to charge for cleaning. Please feel free to smoke ouside at our smoking area next to the bycicle stand.

snacks

Available at the reception at any time

sport

There are different pieces of sport equipment at our wellness area. You can also rent bikes, hiking sticks and more at the front desk.

stamps

Available at the front desk.

room service

Call ’91’ to order snacks and drinks to your room.

telephone

For connection to the front desk please dial `91´; for an outside line dial `0´ and then the usual telephone number. For rates please see the price list in your room.

towel change

Daily change of towels on request.

tickets

If you need tickets for an exhibition, theatre or concert ask at the front desk for availabilities.

umbrella

Available at the front desk.

wake-up-call

You can program your wake-up-time directly at the telephone or you can ask the front desk to give you a wake-up-call.

washing / laundry

In our wash/laundry room we have available a washing machine, dryer and iron. You will receive the key at the front desk. A 48 hrs dry cleaning service is available. Daily washing or ironing within 12 hr is also available.

waste/refuse

Is being separated very strictly. Our purchasing pays special attention to avoid any additional waste. Please support us in this project!

wellness

Our spa offers you  different saunas, aroma bath, fitness room, and massages, for further information ask the front desk.

We hope you got all your needed information. If there are any other questions, please ask at the reception desk.
We think, that we have a solution for almost anything. We wish you a nice stay!